Provide the Session Key which is displayed on the screen.
The window which appears next displays the newly generated session key: You can connect to the customer in one of two methods:.To start a new session, click on the button marked Session Key.Otherwise open the Authenticate Using drop-down list and select SAML Credentials, then login using your SSO credentials:.If you are a member of IT Services, login using your CONNECT credentials.Once the installation is complete, start a Bomgar remote support session from your desktop by clicking the Bomgar icon. The Bomgar Representative Console must be installed on your machine before you can start a Bomgar remote support session.
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Note: You must adhere to the Bomgar Code of Conduct.